TRANZLATE-TRANSLATE.EU Based in Budapest, Hungary H1222, Margit u.10. A division of St Pierre Bt.

Phone: +36 70292 4742 Fax: +36 1 228 6563 E-mail: info@tranzlate-translate.eu

Translation | Proof reading | Project Management

PREVIOUS: Our Services NEXT: Language Options

4. What happens if I am not satisfied with the finished translation?

Tranzlate-Translate recognize that things sometimes do go wrong. There are usually three main reasons:

1.  Human error on the part of the translator. It is possible for even the best
    translator to have a bad day!  He/she is human after all!

2.  Poor quality material sent to us by the client. This happens occasionally and
    the translation highlights shortcomings in the original material.

3.  Lack of terminology knowledge. This will be minimised if using a translator
    experienced in your professional field. Even so, this is a potential problem and
    there are a number of simple steps we take to develop the translator's
    knowledge for present and future events  

Depending on the nature of the problem, Tranzlate-Translate  acts as a experienced negotiator between yourselves and the Translation Agency: Experience shows us that most issues can be resolved quickly and smoothly without affecting the relationship between client and service supplier troubleshooter.
  If all else fails, Tranzlate-Translate will locate another service provider!

To Question 5: What are the quality standard options for my translations?